Privacy Policy

  1. Your Privacy is Important to Us
    To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
  2. Users Include (but are not limited to); website visitors, social media platform users, third party app users and sponsors.
  3. Information Collected
    Personal Information. Eg, name, email address, telephone number, address, social media profile, and other contact details; when you participate in give aways,  like/follow/join social media platforms, submit a form, grant permissions in a third party app or sign up for business sponsorship.
    Billing Information. Eg, your payment information when purchasing one of our services.
  4. How Collected Information is Used
    We use the information we collect from our services and give aways to provide and maintain them, provide support for your usage or them, improve them, to develop new services and features, and to protect Clean Cloth Nappies and our users. We also use the information to carry out other legitimate business purposes, as well as other lawful purposes. Eg.
    a. To market and promote our services to you, including combining information about you from third party sources.b. To track the success of our advertising campaigns and marketing efforts.
    c. To respond to your online inquiries and requests, and to personalise your website experience.
    d. To analyse site usage and to better understand the preferences of our visitors.
    e. To screen for and prevent undesirable or abusive activity, potentially illegal activity, and to enforce out agreements.
    f. To respond to legal requests or to prevent fraud, we may need to inspect or disclose information we hold about you.
  5. How We Share Information
    We share information as described and where individuals have otherwise consented.
    a. Participant/Social Media Member or Follower Data. If you are a Participant/Social Media Member or Follower, information is collected by Clean Cloth Nappies and is shared with the business sponsor where appropriate. See specific terms and conditions where appropriate.
    b. Service Providers. We may share your information with third party service providers who use the information to provide services to us or process data on our behalf. For example, payment processors, analytics services, advertising services, auditors, advisors, consultants, hosting providers, and our subprocessors.
    c. Affiliates /Business Transfers. We may share collected information with any or our affiliates. We may also disclose or transfer the collected information as part of any sale, merger, transfer of assets, acquisition, business restructuring, or similar event.
    d. Legally Required. We may disclose information as required by law.
    e. Protection of Rights. We may disclose information when we believe it necessary to respond to claims asserted against us or, comply with legal process, enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and to protect the rights, property, or safety of our users or others.
    f. Fraud. We may disclose information provided to Clean Cloth Nappies to third parties if we deem appropriate where we suspect fraudulent activity.
  6. Cookies, Tracking and Technologies
    We use cookies, pixels, and similar tracking technologies to collect and use information about you, including to serve interest-based advertising. We also utilise third-party services that use tracking technologies when you visit our site. Eg, our cookie related technology includes use for:
    Essential Website Functionality. Our website requires these cookies in order to fully utilise our services, login to secure areas, and
    Performance and Functionality. These cookies provide functionality to remember preferences and enhance our functionality but are not strictly required to access our services.
    Usage Tracking. We use pixels, cookies, and related tracking technology to measure the performance of our marketing efforts and how you utilise our services. Eg, tracking opens and clicks in our emails to you.
    Facebook Analytics, Advertising and Social Features. We use Facebook technologies to customise content and advertising, to provide social media features, and to analyse traffic to our website.
    You can choose to remove or disable cookies in your browser settings and you may use browser extensions with our site that limit the ability to set third certain types of cookies including those from Google and Facebook.
  7. How Can You Access or Correct Your Information
    Information that is not accessible online can be modified or deleted by contacting us via email with your request. We may decline to process requests that we find are unreasonable and that we are not legally obligated to fulfill. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
  8. Security
    To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have procedures to safeguard and secure the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe.
  9. Children’s Privacy
    We do not knowingly collect or solicit personal information from anyone under the age of 18. To the best of our ability, we take steps to prevent identifiable and/or sensitive images from being shared on our platforms. Please take steps to protect your children when sharing information about them or images of them on our platforms.
  10. Contact Us
    If you have questions about our privacy policy, please contact us via email
  11. Changes to Our Privacy Policy
    If we change our privacy policies, we will update this page. If our changes materially affect your privacy rights, we may provide notice of changes prominently on our website or to your email address of record. Where required by law we will obtain your consent or give you the opportunity to opt out of such changes.
  12. Our Commitment to the Privacy Act 1988 (Cth)
    Clean Cloth Nappies complies with the Privacy Act 1988 (Cth) regarding the collection, use, and retention of personal information from Australian residents.